Our Reviews
Read our Google reviews from our many satisfied clients. If you had Rapid Rooter at your home and had a great experience, please leave us a review!
See what our customers have to say about Rapid-Rooter Charlotte
I have called Rapid Rooter twice now and both times I have been very satisfied with the services. As a Facilities Manager it is important to have people to... read more count on in! John Bird was professional, polite and friendly and knowledgeable. I would highly recommend!
March 30, 2021
Rapid rooter came out quickly to deal with what appeared to be a sewer line backup. The rep found it and said it was close enough to the street for... read more the city to handle saving me some serious cash. He even called them out for me. They were there before he left the neighborhood and he came back to make sure I was taken care of. Incredible customer service and honesty that is not easy to find these days. Highly recommend.
May 7, 2022
Chris was punctual. He diagnosed the problem and repaired it promptly. He was very knowledgeable and professional. I was surprised at how low the cost of repaired. Thank you.
July 7, 2022
John was the plumber who helped me he was fantastic. Gave valuable advice and did good work. Lastly, he made sure he was thorough and went the extra mile to... read more ensure everything was working properly before heading out. Highly recommend!
January 21, 2021
John Bird did a great job. Showed up when expected. Fixed our problem and was very professional to work with. Would definitely use again.
October 7, 2022
We have used Rapid Rooter several times over the years. Their serviceman, TJ, called to give us a time as to when he would be able to come out... read more to the house. He was very punctual and professional. Instead of doing unnecessary work, that would have added to his bill, he discussed the situation with me and explained to me what he would do in this situation, thus saving us hundreds of dollars. Told me what to look for in the future and if certain things happen, then who to call. It is always a pleasure to do business with people who put the customers needs first.
September 7, 2022
TJ was extremely helpful and very professional. He was able to clear a drain that has been an issue for several years. I would recommend Rapid Rooter for all of... read more my plumbing needs.
May 7, 2022