Our Reviews

John Bird diagnosed the problem and confirmed his diagnosis with a test. He performed the work, then confirmed it was successful. Really nice person. Reasonable rate. ... read more Rapid Rooter Charlotte came recommended to us by our trusted longtime plumber who retired. We are pleased and relieved. Liked John Bird and his honesty and work.

Larry and John did a fantastic job replacing our main water line. Larry was very professional, notifying us of each step they were preparing to start so that we knew... read more when the water was on and off and how long it would remain that way. John tried his very best to save us money. They both apologized for taking out our landscaping but unfortunately there was no way around it. Reasonable pricing and great service, would highly recommend to any of my neighbors or friends.

Came the same day we called. Technician was given the wrong address, but was very friendly and personable as he worked to get to the right address. Quick repair of... read more clogged shower drain. TJ did a great job letting me know when he would arrive and he arrived on time. I would definitely recommend him.

John went ABOVE and BEYOND for us. On Sunday night at 10 pm our house flooded for the second time this year. After having another plumbing service come out months... read more ago to waste our time and money we were in desperate need of help. We called all over Charlotte and this is the only company that held true to the “24 hour emergency calls”. John came out on an emergency call at around 11pm. We called the company and John was out within 20 minutes of our initial call. He stayed until around midnight and gave us peace of mind by correctly identifying the issue immediately upon arrival, something our previous plumbing company could never do. John then came back yesterday morning to complete our job and make sure everything was marked precisely and accurately for the city to come and repair. Thank you John, you were AMAZING. We will definitely be using Rapid Rooter again for future plumbing needs.

Very good service, prompt and efficient. T.J. was my mechanic and did a very great job

Team was super fast and helped us a solve an ongoing issue. John B was our plumber and he was super helpful and efficient. Thank you John!

John Bird did a great job. Showed up when expected. Fixed our problem and was very professional to work with. Would definitely use again.

City told us we needed a water line replacement and we were responsible. Wasn' the best news to hear, but Rapid Rooter took care of it for us.

They performed our sewer line replacement and all their techs arrived on time and were very professional. Highly recommend them.

These guys were great! I called at 10:30 and they were able to dispatch somebody to my house by 1:00. John Bird was friendly, professional, and made quick work... read more of the problem. I'll definitely be calling them again next time I need a plumber.