Our Reviews
Read our Google reviews from our many satisfied clients. If you had Rapid Rooter at your home and had a great experience, please leave us a review!
See what our customers have to say about Rapid-Rooter Charlotte
Team was super fast and helped us a solve an ongoing issue. John B was our plumber and he was super helpful and efficient. Thank you John!
October 7, 2022
Chris, our tech, was professional, courteous, knowledgeable, and an efficient worker. He was on time and diagnosed the problem in less than five minutes, explained what needed to be done... read more and provided competitive pricing. The work included cutting the toilet drain pipe, removing the toilet to pull out the pipe, install new pipe and flange, and reinstall the toilet. He completed his work without any problems. The toilet now sits directly on the wood floor. Prior to the repairs, it was shimmed up at least 3/8 inches off the floor due to the flange height. We are very pleased with the repairs. Thank you Chris!
October 3, 2020
Thank you once again Rapid-Rooter Plumbing! I found water on the pantry floor. TJ was sent out to assess the problem and discovered a pinhole leak in the main water... read more line for the house. He was knowledgeable, professional and took care of the problem with ease. Thanks so much! Happy again Weddington. JC
August 7, 2022
TJ replaced my toilet fill valve, tank bolts and main gaskets, supply line hose, and installed a bidet, and verified there were no leaks in less than 30 minutes! TJ... read more is a true professional and very talented at their job. Quality work fast and at a great price!
September 7, 2022
Larry and John did a fantastic job replacing our main water line. Larry was very professional, notifying us of each step they were preparing to start so that we knew... read more when the water was on and off and how long it would remain that way. John tried his very best to save us money. They both apologized for taking out our landscaping but unfortunately there was no way around it. Reasonable pricing and great service, would highly recommend to any of my neighbors or friends.
December 30, 2020
Great Job patching up my water pipe in my front lawn. John Bryd was excellent and professional. He educated us on what I need to do next and I highly... read more recommend his services.
October 7, 2022
We have a very poorly installed drain system. The developer actually put angles in one section to get the pipe to connect to the clean out when they subdivided... read more the lot. We either have a crack or the seals weren’t properly glued all those years ago. This is the second time we have had this company out to clear roots out of the line. Because of the angles Larry had a hard time getting the auger to go through. He kept working and we were to the point where we had consider whether to dog. I told him I was praying and suddenly it went through. He exclaimed “got it”. And just about fell over. I just about hugged him I was so grateful! We are a medical family on the Covid unit and my nerves are shot. I just can’t handle anything else right now. In the future we will have them dig this up and fix it. THANK YOU RAPID ROOTER!
January 10, 2021